SUPPORT 2018-12-07T10:39:00+00:00

To dear customer friend:
Thanks for your valued time to visit our products.
If you have any questions , please feel free to contact us!

FAQS

Q: What’s the unlocking way for this fingerprint door lock?
A: Total 5 ways, it can be unlocked through fingerprint, smart card, password, mechanical key and APP remote control

Q: How many times can I open the door when the battery is low?
A: About 100 times

Q: What if the fingerprint door lock is out of power?
A: You can unlock it by mechanical key, or connect a 9V battery to the emergency power poles.

Q: Can the lock keep unlocking?
A: Yes, it can be set as passage mode to keep it unlocking.


Q: What warranty do you provide?
A: We provide 1 year warranty, and lifetime maintaince by providing the main parts, and only charge the cost.